- Paul Clarke commented about Question 4: Trends in digital delivery"I've offered some thoughts in my response to Questions 2 and 3 that also reflect on future trends. Specifically, give more thought - real, deep, test…"
- Paul Clarke commented about Question 3: Sharing the platform"I'm not entirely convinced by the question. As others have pointed out, for central government services there are economic and consistency advantages…"
- Paul Clarke commented about Question 2: Who should do what?"Central government should make policy and set the rules by which services are delivered. It is also very likely to deliver a large number of them (by…"
- Paul Clarke commented about Question 1: Central Government’s objectives in digital delivery"This is the essential question: Directgov could mean many different things, and indeed already does to many people - at least in terms of aspi…"
- Jeremy Bennett commented about Question 4: Trends in digital delivery"I urge the government to look to two technologies 1. Use open standards, free of royalty. This ensures that anyone can interact with the governmen…"
Digital innovation for people with more sense than money. Want a site like this one?
This is an online archive of views shared as a result of a public call for feedback from Martha Lane Fox for her independent review of Directgov, conducted over the summer of 2010. The review has now concluded.
Following the announcement that Directgov has joined Cabinet Office, I’m leading a review of the service to assess how it can be transformed and redirected to further drive efficiencies in the online delivery of public services.
I’ve asked a small group of advisors from business and the public sector to assist me with the review, and I’ve asked Transform to gather feedback from users and anyone with a view on Government digital service delivery on how things should change. It’s not often you get the opportunity to step back and assess how things should be different, so I’m interested in all ideas – particularly the radical and off-the-wall.
There are four key questions we’re exploring (presented in the column to the right of this one), and you can add your comments on the page for each one. If you’d prefer to give feedback privately, you can email email@example.com
These feedback routes remain open until Friday 3 September.
This is an independent review for which I’m seeking general feedback, so while I can promise that the Transform team will read each piece of feedback received, I can’t promise to acknowledge all feedback or to include it in the final review proposals.
Thanks in advance for sharing your thoughts, and thanks to Helpful Technology for lending us use of this platform free of charge.